This amount is subject to change until you make payment. The double click is a button switch problem if you did not use any other firmware to update it. Try to change the battery first. But if it is not a wireless mouse, the mouse is broken. My laptop cannot detect the product and the cursor is not moving in Windows 7, why?

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Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why? Some devices have additional buttons and you need to install the driver, but for those genuis, you do not need to install the driver if you do not want to use the additional buttons.

If it is not working after changing the battery, try to turn the mouse switch off and on again.

Seller assumes all responsibility for this listing. But if your mouse is a wire mouse, the mouse is broken. If you have any other geniuw, contact customer support for assistance. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal.


Unfortunately, we do not offer global warranty on our products.

My mouse has a left button problem – when I click once, sometimes it clicks twice. Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected.

S so that means no driver is required always check that package contents. The mouse is not detected. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. Estimated on or before Mon. I bought a Genius product seven days ago.

Support Genius Keyboard

United States and yenius other countries See details. Please refer to below link. The mouse is 2. Only if the model has a special function or Macro key setting is when you need to install the driver.

Keyboard and Mice (USB) – Wiki

Mouse will stop working when moving or the cursor jumps randomly for no reason. This item may be a floor model or store return that has been used.

If it doesn’t help, the product is broken. How to get from the keyboard? KBX has a chance to lose the data code between keyboard, mouse and receiver, which causes devices does not work. But if the problem is the same, it is a hardware problem on the product. It is brand new, I bought it from Amazon, how do I get a replacement?


Genius KB-19e NB Keyboard

But if it is not a wireless mouse, the mouse is broken. Back to home page Return to top. Skip to main content. My keyboard and mouse doesn’t respond while pressing it, I have changed the battery, what can I do?

Jul 01, Email to friends Share on Facebook – opens in a new genijs or tab Share on Twitter – opens in a new window or tab Share on Pinterest – opens in a new window or tab. If yes, there is no need to install a driver. See full item description. My keyboard creates an unusual code when typing, how to fix it?