Check the mobile device and connections note: Any warranty support needed would be completed by the reseller that sold the product. Solution and Diagnostic Data Collection. I don’t see my operating system. Please make a different selection, or visit the product homepage.

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We were unable to find any laserjey for your product. HP Print Service can be used with any HP printer and the Mopria print solution can be used with both HP printers and printers from other manufacturers. Open download list My HP printer is not Mopria-certified.

Tap the Mopria print solution that you want to use and select ON. Make sure that your router can forward mDNS packets and has the latest firmware from the manufacturer.

HP Deskjet 6983 Printer User Guides

Download list – Download multiple files at once View, edit and download your entire list of software and drivers here. HP has scanned your product but currently has no suggestions for driver updates. Remove selected files Download files. Too many Lzserjet services or plug-ins are listed.


This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. This product was sold by a third party. HP Download and Install Assistant.

I have an Android device that is earlier than Android 4. Modify your browser’s settings to allow Javascript to execute.

HP Deskjet Printer User Guides | HP® Customer Support

For detailed instructions, see the Installation guide that came with the server or printer. This page requires Javascript.

Both of them might appear at the same time on your device and if both are active, you might see different Print Service instances for one physical printer.

I don’t see my operating system. Let HP identify any out-of-date or missing drivers and software. This product cannot be identified by Serial Number alone.

How does HP install software and gather data? HP is compiling your results. For setup information, see Set up and configure Mopria printing on an Android smart phone laserjft tablet.


For other mobile devices or printers, try another HP mobile printing solution. This process can take several minutes depending on the number of warranties being checked. Select your operating system and version. Product has been exchanged: The Virtual Agent is currently unavailable.

HP Deskjet Printer | HP® Customer Support

Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our alserjet, solutions, services, and your experience as our customer. See your browser’s documentation for specific instructions. Please verify your product is powered on and connected, then try again in a few laserjt. Any warranty support needed would be completed by the reseller that sold the product. Choose ‘Refresh’ to update the list.

How does HP install software and gather data?