Warning This article was written to address a wide range of Bluetooth-capable TouchSmart notebooks and desktop PCs, but there is no guarantee the instructions will apply to every available model from HP or other manufacturers. This product cannot be identified by Serial Number alone. It might also be slow to respond if the computer is busy performing other low-level tasks, such as scanning for viruses. This activates the pre-installed batteries. This page requires Javascript. Unable to determine warranty status.

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The access covers for the keyboard and mouse are located on the underside of the device.

HP TouchSmart me Desktop PC How to | HP® Customer Support

Please try again shortly. Select from the products you own. Please make a different selection, or visit the product homepage. Rechargeable batteries, or other types, might not last as long. Any warranty support needed would be completed by the third party that sold the product. Select “All Devices On” to enable wireless devices, including Bluetooth.

Increasing battery life Use the following tips to get more life out of the keyboard and mouse batteries.


Use Microsoft System Restore to go back to a time when it was known to work correctly: Javascript is disabled in this browser. Make sure that the USB receiver is plugged into the port for the wireless receiver. Modify your browser’s settings to allow Javascript to execute.

Select all Deselect all. Download and install the latest keyboard and mouse driver from the HP Web site. Please try again shortly. Keys do not type, characters appear seconds later, or wrong characters appear when typing. No software or drivers are available for this product with the selected operating system. For more information, see Obtaining Software and Drivers.

HP is compiling your results. Squeezing the touchsmaft tabs. Select your operating system and versionChange Detected operating system: This page requires Javascript.

We were unable to retrieve the list of drivers for your product. Please return to the product information page and verify the numbers provided or try again later.

HP Touch Desktop PCs – Wireless Keyboard and Mouse Troubleshooting | HP® Customer Support

The wireless mouse might not work correctly on glass, grooved, translucent, reflective, or see-through surfaces. Operating System – Windows 7, Windows 8, Windows 8. Javascript is disabled in this browser. Video of the Day.


Squeeze the two tabs on the rear door on the back of the computer, and then pull the door open. Keyboard volume controls do not work.

HP TouchSmart 610-1010me Desktop PC How to

Solution and Diagnostic Data Collection. Product sold by third party: The wireless keyboard communication bluetopth become interrupted by other communications in the area. Download list – Download multiple files at once View, edit and download your entire list of software and drivers here.

Press the blue Connect button on the underside of the mouse or keyboard and hold it down for 10 seconds. This product cannot be identified by Serial Number alone.

Remove the battery access cover and replace the batteries.